🤝 Training: ChatGPT for Customer Service

Improve customer satisfaction and loyalty through artificial intelligence.
With this training, you will learn to use ChatGPT as a true customer service assistant, capable of responding quickly, efficiently, and professionally to your users’ requests.

---

🚀 Training Objectives

By the end of this course, you will be able to:

• Set up ChatGPT to handle frequent questions and customer complaints

• Write clear, personalized, and professional responses

• Automate part of the support while maintaining a human touch

• Optimize customer request processing time

• Improve satisfaction and loyalty through a better user experience

---

🛠️ Training Program

Module 1: Introduction to ChatGPT for Customer Service

• Understand AI capabilities in customer relations

• Identify suitable use cases for your business

Module 2: Writing & Managing Responsesd

• Generate fast and personalized responses

• Adapt communication tone to your brand

• Handle sensitive cases and complaints

Module 3: Support Automation & Organization

• Create automated FAQs and response scripts

• Use ChatGPT for emails, live chats, and social media

• Structure requests to save time and avoid errors

Module 4: Best Practices & Real Cases

• Avoid communication errors with AI

• Integrate ChatGPT into workflows with your CRM or helpdesk tools

• Practical exercises tailored to your activity

---

🎯 Target Audience

This course is intended for:

• Customer service managers and agents

• Entrepreneurs and small/medium businesses looking to improve their support

• E-merchants & freelancers

• Anyone looking to deliver a better customer experience through AI

---

✅ Highlights of This Training

• Ready-to-use scripts and prompts for customer responses

• A simple and fast method to automate your support

• Practical examples adapted to various sectors (e-commerce, services, B2B, B2C)

• Significant time savings while improving customer satisfaction

---

👉 Join the “ChatGPT for Customer Service” training and transform your customer relations into a real competitive advantage using artificial intelligence.